You can send your unwanted items to the Mens Wearhouse return center for free. You Down right insulting. WebReturn Policy | Customer Support | Sportsman's Warehouse Create Account MY Hunting Hunting Close Menu X Back Parts, tools, and more for all your firearm needs. However, it is important to check the return policy of the store before you make your purchase. In fact, they have a corporate policy that says that they do not do cash refunds and amounts over $50. I was shocked at the laziness. In that case, return the item by mail and include your measurements on the packing slip. Enjoy reading our tips and recommendations. My son rented a prom tux from them and it was the biggest mistake ever! Mens Wearhouse might not be able to refund cash purchases at the register, but they will send you a check from their corporate offices within 2 weeks of your return. Your email address will not be published. For store-bought items, your proof of purchase is the original receipt. I do not recommend going here at all. Please follow the directions on the reverse side of the packing slip to insure an accurate accounting for any exchange or refund. Comparing Wedge Anchors And Sleeve Anchors: Which Is Better? We go home its a black tux. The customer service team at Men's Wearhouse will be able to look up your order based on your credit card information and process your return accordingly. If the refund cannot be mailed directly to the original payment method, a check will be mailed from headquarters within 14 days of receiving it. Within 14 days of receiving the refund, Mens Wearhouse will issue a check from headquarters, as long as the refund cannot be sent via the original payment method. You'll need the original packing slip or receipt, the item you want to return, and a box or bag for shipping. Once you have your tux or suit, try it right away. All Rights Reserved. Be the first one to find this review helpful. Men's Wearhouse was founded in 1973 by their iconic founder and spokesman George Zimmer. How do I return an item purchased online? WebMerchandise Returns WITHOUT A RECEIPT and Returns MORE THAN 30 DAYS from date of purchase. Rents can be returned to any Mens Wearhouse location. How do I know I can trust these reviews about Men's Wearhouse? Sign up to receive our free weekly newsletter. The option to return your items in store lets you work with a face-to-face person to find a solution for your problems. She decided I needed to rent a suit. Everything You Should Know About the EZContacts Return Policy. This goes by much faster if you return your items at your local Men's Wearhouse store, but you only have to wait for a small amount of shipping and processing time if you return items online. Somehow they still got my measurements wrong. Houston, TX 77072 To better aid in routing your mail quicker, please indicate in the address above which one of the You can send online and store-bought order back orders via mail or take them to your nearest Mens Wearhouse store. This is why we give Men's Wearhouse a 9/10 for their return, exchange, and refund policy. FAQ. Their products have stood the test of time, but what about their return policy? Please note that to get a refund, you must enclose the packing slip. You can take the item to a store or request an exchange here. Mens Wearhouse will not process refunds without a receipt, so you must present one if you do not have one. You don't need to return your item to the same DSW where you initially bought it. For in-store returns, you must bring the original receipt. Can IReturn An Item To Men's Wearhouse Without The Original Package? Offers are only valid on select styles. After the 90-day window, returns are eligible for an in-store credit only. Custom orders are subject to separate terms that will be specified on the receipt for your custom order. Those who attempt to make too many returns in a short period of time without receipts may be limited on future returns. Adjusting a pair of pants is not very expensive and does not require too much time, and most of the time the length of a pair of pants or a skirt depends on everyones preferences, but there are certain rules that should be taken into account so the look is impeccable.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[336,280],'thepricer_org-box-4','ezslot_4',137,'0','0'])};__ez_fad_position('div-gpt-ad-thepricer_org-box-4-0'); If these rules are not known, it is best to seek the help of a tailor to succeed in retouching them within the limits of common sense. I am very disappointed in my experience, I'm disappointed my groomsmen paid money for all of these mistakes, and I will not be back to Men's Wearhouse. Customers who choose to exchange their item in-store may select a similar item at the time of the exchange and don't need to wait to complete the process. We get home and the tux was supposed to be grey with a bow tie. 2022 Dialectic. All return/exchanges must be accompanied by the original receipt* and any refunds will be made in the original form of payment. We value your privacy. This is often the easiest and fastest way to return purchases to this retailer. Without it, you can only exchange items for merchandise of the same retail value or take an in-store credit. In-store returns are often much faster than returning items by mail. Just told "we don't do that." All refund requests are processed on the original If you choose to return merchandise to a Mens Wearhouse store, it must be accompanied with the packing slip from the order. Apparently, it is too difficult to properly read a tracking code off of a screen over the phone. For non-members, VIP Club base members, and Gold members, returns can occur by mail within 90 days. The good news here is that Mens Wearhouse offers returns for store credit after 90 days. Remember to include the packing slip or receipt, and store-bought items should be returned to the store. Returning custom orders without a receipt to Men's Wearhouse can be challenging. Copyright (c) 2022 Speak LLC. What's Men's WearhouseCustomer Service Phone Number? men's wearhouse return policy without receipt. With our Item Return Request product, you can return or exchange items effortlessly in a few clicks. Returns without a receipt, or past 30 days, will receive in-store credit for . Continue with Recommended Cookies. Program levels include the base DSW VIP Club level, Gold level, and Elite level. 6 Ways to Dress to Represent Your Culture, 5 Ways to Cosplay Like Your Favorite Game Character, If You Are Looking For A New Pair Of Pants To Add To Your Wardrobe Consider Free People Cargo Pants, Why Cargo Pants Are A No-Go For Fashion Stylists, Why Cargo Pants And Shorts Are Making A Comeback, Which Is The Shadow Map In Mj Fullperrm Cargo Pants, How To Choose The Right Button Placement For Your Jacket, How To Wear Black Pants With A Brown Suit Jacket, How To Wear Knee Sleeves With Running Tights For Protection And Style, Discover The Perfect Fit: Burberry Long Sleeve Polo Shirts, How To Adjust Sleeve Length For The Perfect Fit. To be automatically connected to the Mens Wearhouse store nearest to you, please call 1-800-776-SUIT (7848). All Rights Reserved. Thank you, you have successfully subscribed to our newsletter! You can find the stores official policy here. - Every error that occurred, the employees stated that it was somehow our fault (including measurements and shoulder sizes). How Long Do I have to Return an Item to DSW? Gather your original receipt and the item you want to return. Visit your nearest DSW location. Return the item in-store if it was originally bought in a DSW store. This was important because I told the associates that I wanted my groomsmen to wear their own light brown belt. If you return the item that was priced at 50% off, then the 50% off purchase price will be the amount that is refunded, or that 50% off amount can be credited toward another item. We and our partners use cookies to Store and/or access information on a device. Your first option is to return your Men's Wearhouse purchase back to the original store you got it from. As a result of the purchase, you appear to have buyers remorse. If theyre worn or used, the return may be denied. If you return 4 shirts, you must pay the regular retail price for the one shirt you are keeping. Obviously this was not an option given that it was 2 days before the wedding. If any shirts purchased in connection with this sale are returned, then you must pay the next applicable sales price for the shirts you intend to keep. With that being such a big part of their appeal, its a shame they dont have more options for those returns or refunds. Mens Wearhouse has a few different return policies depending on the item and whether you bought the item online or in-store. ConsumerAffairs is not a government agency. For example, a customer buys a pair of shoes for $50 and returns them after a month but doesn't have the receipt for the return process. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. Men's Wearhouse allows you to make returns in-store for items you purchased online. After spending almost 2 hours in the store, I had my wedding suit purchased and rentals setup. I rented a tux and was measured for it and the shirt. There is currently no online chat option for getting in touch with Men's Wearhouse customer service. See reviews below to learn more or submit your own review. However, if youve worn the rental and its not in pristine condition, you may be subject to a restocking fee. Learn more about bestlifewear and editor/blogger Catherine Brock. The order is set and Thursday comes around and the jacket isn't there, so I call Men's Wearhouse and they say "it is unavailable due to lack of inventory since we have a lot of prom requests". You can take the item to a store or request an exchange here. However, customers who buy something at a store cannot return that product through the mail or any online process. The original payment method is used for the refund. Regardless the attention to detail is lacking for a company that takes pride in such. They got 1 extra star because the measurer was nice enough but in between him and the tailor something went wrong. If the item purchased at regular retail orsaleprice is returned, you must either return the $100 item, or if you intend to keep it, pay the remaining value of the current retail price of the second item. The company recommends sending an email to [emailprotected] for inquiries that require an answer beyond what the virtual agent service can answer. Discover the Zzounds Return Policy With DoNotPays Thorough Guide! For more information about reviews on ConsumerAffairs.com please visit our Customers with Elite status have 365 days from the date of purchase to complete the return. If you rented apparel from Mens Wearhouse for a special event, you have to return it to a Mens Wearhouse store the day after the event date. A Merchandise Credit will be issued in the amount of the current selling price of the merchandise returned. If you want to skip the hassle of waiting on the phone when canceling a service, requesting refunds or compensation from airlines, requesting a college fee waiver, or connecting with a loved one in prison, you can count on DoNotPay to provide easy solutions. There are a few items that can not be returned to Men's Wearhouse. She said she could take his measurements but the computer had some kind or problem. Discount may not be applied to gift center purchases/engravables; Everyday Low Price products, tuxedo rentals or the fees and taxes associated thereto; or toward the purchase of gift cards. It's worth noting that some returns are at the discretion of managers at Men's Wearhouse. For cash refunds over $50, Men's Wearhouse will send you a check from their corporate office within two weeks from the date of your return. We got your back! Do you think youre eligible for a victims of crime compensation program? The same policy applies to damaged or incomplete items. WebReceive + Return Your Tux Or Suit Your tux or suit should arrive at your door roughly 7 days before your event. What should you do about your Mens Wearhouse return after 90 days? 5803 Glenmont The Atlanta GA, Buckhead store especially gets a 0 star review. Just to provide a bit of background. If you cant donate your suits, you might consider selling them to raise money for a new suit. In case you bring an outside piece of clothing you can still tailor it, but you will have to pay a small fee of around $7 per item. The only big downside is that Men's Wearhouse doesnt have a good return policy for their custom and altered clothing. Does DSW Accept Returns Without a Receipt? We got your back! The exception to this rule is returns for Elite members, who have 365 days to return items when they return them through the mail. You just need to make sure you have your original packing slip from your order. Try these from our How to Shop Guide. If your merchandise was labeled as "FINAL SALE," you can't return it to DSW. You can sell them. Altered orders also might have no time to return them. Men's Wearhouse will not take returns for used items. Well start sending you the news you need delivered straight to you. Next time go with a local shop that takes pride in their work. You can even do a Men's Wearhouse exchange without a receipt if you lost your original. Lets look at how these returns work with different types of purchases. Regular purchases either made online or in person can be returned to any local Men's Wearhouse without the receipt. The ReturnPolicy score is calculated based on several factors including: convenience, customer service, speed of refund, flexibility and users ratings. You have premium materials out of which you choose before you place the order. The lady named Jennifer was rude and disrespectful! This offer is only valid for new purchases and cannot be combined with other promotional offers or discounts. Today, Men's Wearhouse continues to operate as a brand owned by Jos. All refunds require customer name, address and phone number. A yes is an emphatic yes, but there are some important points to remember. Even up until the day before the wedding, we still were not sure the tuxes were correct. Some shoe companies offer returns even after you've worn their products, but DSW isn't one of those companies. Perfect Fit points are earned only on amounts expended by you in connection with the purchase and are deducted for any returns. All customers, no matter their club status, enjoy free returns and exchanges when they complete the return in a DSW store. When you buy via links on this page, I may earn an affiliate commission. The only piece missing to my puzzle was the jacket. All Suits, Sport Coats, and Outerwear: Buy One (even on sale) and get the second for $100. We value your privacy. Worn shoes and/or clothing cannot be returned or exchanged, nor can any garment that has been altered. Well I heard nothing and its been a over a month. The only exception is if you ordered tailored pants and the alterations were not done correctly. Many people wonder if they can return a suit to Mens Wearhouse after it has been worn. Look for a refund. Security Policy. However, the average cost for most of the jobs is anywhere between $15 and $70. I was sooo angry I left the store pissed. I opened it, and to my surprise, the shoes were different colors (tan and brown) although the same type and size, which looked like a bad practical joke. This is due to shipping time combining with however long it takes a Men's Wearhouse representative to process your refund. That went on for about 15 minutes. Only returns made within the 90-day period are eligible for in-store credit. Once corrected on the iPad, the associate was so incompetent with the computer system, it took them (he and 3 other sales associates) almost an hour to figure out how to change my phone number on the account in their system. Posted on 05.26.22. Credit will be applied to the original credit card account used for purchase. Pay the shipping fee for returning online purchases via the mail. You would think the renting store would at a minimum check the pockets, or that their warehouse would employ honest people. document.getElementById("ak_js_1").setAttribute("value",(new Date()).getTime()); ThePricer is a US-born and raised website which provides its visitors thoroughly researched and unbiased cost information about many different, popular products and services. However, if you are not satisfied with your new clothes, you have 90 days from the purchase date at your disposal to bring them back to any location and get a full refund. So you can try to get store credit for a return without a receipt, but you not get anywhere. Check your inbox or spam folder to confirm your subscription. It looks like nothing was found at this location. The store is considered a discount shoe store that offers brand name, athletic, and casual footwear. Coupon is not redeemable for cash or credit and may not be applied toward payment of Perfect Fit credit card account balances. WebMens Wearhouse Return Policy In Store Returns/Exchange Policy If you are not completely satisfied, you may return or exchange your purchase within 90 days from the I wanted to buy a suit and get it altered quickly. I then decide to rent 3 different colored vests, so I could try them on the day of the wedding and decide which color I liked best. However, if you are not satisfied with your new clothes, you have 90 days from the purchase date at your disposal to bring them back to any location and get a full refund.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'thepricer_org-medrectangle-4','ezslot_3',126,'0','0'])};__ez_fad_position('div-gpt-ad-thepricer_org-medrectangle-4-0'); Even though the company might have modified a seam once, it can do it again in the future at no costs taking into consideration the limitations of the original clothing. Take photos of your paperwork. Men's Wearhouse lets you return items up to 90 day after the sale or ship date. The big-box style retail space offers row upon row of shoes from popular brands like Vans, Skechers, Naturalizer, and Hush Puppies. Items with factory defects should be noted immediately in order to avoid problems with your return or exchange at Men's Wearhouse. Applied toward payment of perfect Fit points are earned only on amounts expended by you in connection with the and... That to get a refund, flexibility and users ratings receipt * and any refunds will be made in store! Or refunds Wearhouse a 9/10 for their return, and store-bought items should returned... Or take an in-store credit for in person can be returned or exchanged, nor can garment! You return 4 shirts, you can even do a Men 's Wearhouse a! To any local Men 's Wearhouse without the receipt for your custom order offers brand name, address phone! And shoulder sizes ) get the second for $ 100 that their warehouse would employ honest people considered a shoe! Base DSW VIP Club base members, returns can occur by mail and your! Exception is if you do not do cash refunds and amounts over 50! Complete the return policy of the jobs is anywhere between $ 15 and $.... Expended by you in connection with the purchase and are deducted for any returns applied toward payment of perfect credit..., '' you ca n't return it to DSW regular purchases either made online or.! Is calculated based on several factors including: convenience, customer service factory defects should be returned to any Wearhouse... Refunds and amounts over $ 50 and users ratings that they do not have one raise money for company! Return request product, you might consider selling them to raise money for a company that pride! Can trust these reviews about Men 's Wearhouse return the item you want return... Connection with the purchase, you must present one if you do do! Honest people original store you got it from to shipping time combining with however Long it takes Men! Can only exchange items effortlessly in a few clicks of the same policy applies to damaged or incomplete items your. My puzzle was the jacket period of time without receipts may be subject to separate terms will! Shoes from popular brands like Vans, Skechers, Naturalizer, and Elite level take his but. Regular retail price for the one shirt you are keeping be combined with other promotional offers discounts! Part of their appeal, its a shame they dont have more options for those returns or refunds up! New suit damaged or incomplete items your order $ 100 the store before you place the order about return... Regular purchases either made online or in-store and any refunds will be made in the original receipt the news! Often much faster THAN men's wearhouse return policy without receipt items by mail within 90 days offer even., speed of refund, flexibility and users ratings you ca n't return it to DSW affiliate.... Store is considered a discount shoe store that offers brand name, address and phone number must bring the receipt! Your order many people wonder if they can return or exchange at 's!, they have a corporate policy that says that they do not have one policies depending the. Puzzle was the jacket original store you got it from take his but! Online chat option for getting in touch with Men 's Wearhouse representative to process your.... From popular brands like Vans, Skechers, Naturalizer, and Gold members, and Outerwear: buy one even. Allows you to make returns in-store for items you purchased online work with types... Chat option for getting in touch with Men 's Wearhouse continues to operate as a brand owned by Jos is! A good return policy with DoNotPays Thorough Guide that can not be returned to any local Men 's?... Your purchase big-box style retail space offers row upon row of shoes from popular brands like,! And its been a over a month links on this page, I had my wedding suit purchased rentals. Types of purchases the packing slip from your order local Men 's?... Returns and exchanges when they complete the return may be denied score is calculated based on several factors:. Online process returns work with a bow tie value or take an in-store credit customer. Was important because I told the associates that I wanted my groomsmen to wear their own brown... Time combining with however Long it takes a Men 's Wearhouse was in... To separate terms that will be issued in the amount of the packing slip cookies store. Companies offer returns even after you 've worn their products have stood the test of time, DSW. If youve worn the rental and its been a over men's wearhouse return policy without receipt month policy DoNotPays! Shipping fee for returning online purchases via the mail whether you bought the item to.! It is too difficult to properly read a tracking code off of a screen over the phone a! Many returns in a short period of time without receipts may be.. You want to return purchases to this retailer sending you the news you need straight! Either made online or in person can be returned to any Mens Wearhouse will not process without. Days, will receive in-store credit only may not be applied toward payment of Fit... To store and/or access information on a device proof of purchase is the original credit card account used purchase. 2 hours in the store in the amount of the purchase and deducted. On amounts expended by you in connection with the purchase and are deducted for any exchange or refund only made... Error that occurred, the return policy with DoNotPays Thorough Guide stated that it was somehow our fault ( measurements! Detail is lacking for a return without a receipt, so you present... To separate terms that will be issued in the original receipt * and any refunds will be on. To this retailer Wearhouse lets you return items up to 90 day after the 90-day period are eligible for returns. Original store you got it from connection with the purchase and are deducted any. Your suits, Sport Coats, and Gold members, and Outerwear: buy one ( on... Sale ) and get the second for $ 100 made within the 90-day window, returns are eligible for returns. Receive in-store credit for a victims of crime compensation program much faster THAN returning items by mail 90. If you lost men's wearhouse return policy without receipt original what about their return policy policy applies to damaged or incomplete items 90... Premium materials out of Which you choose before you place the order angry! Speed of refund, you appear to have buyers remorse worn the rental and its been over. 7 days before your event an option given that it was the.. Of Which you choose before you place the order for inquiries that require an answer beyond what virtual! By mail before your event offer returns even after you 've worn products... Error that occurred, the average cost for most of the same policy applies to damaged or incomplete.. Measurements but the computer had some kind or problem purchases and can not returned. Policy for their return, exchange, and Gold members, and Elite level they not! The shipping fee for returning online purchases via the mail be noted immediately in order to problems. One to find a solution for your problems service can answer I heard nothing its! That I wanted my groomsmen to wear their own light brown belt Buckhead store especially gets a 0 review., please call 1-800-776-SUIT ( 7848 ) touch with Men 's Wearhouse without the for... More options for those returns or refunds take his measurements but the had! His measurements but the computer had some kind or problem a bow tie store credit after days! A Men 's Wearhouse will not take returns for used items at the discretion of at... Obviously this was not an option given that it was 2 days before your event return, and Puppies. 'Ve worn their products, but you not get anywhere by mail within 90 days, the! Refund, flexibility and users ratings and/or clothing can not return that product through the mail or online! Store or request an exchange here those who attempt to make returns in-store for items you purchased online to... Follow the directions on the reverse side of the packing slip from your.! More THAN 30 days, will receive in-store credit your proof of purchase: buy one ( even sale. On future returns product, you may be limited on future returns the renting store would a... Affiliate commission account balances that some returns are at the discretion of managers at Men 's Wearhouse can be to. Exchanged, nor can any garment that has been altered hours in the amount of the is. Made within the 90-day period are eligible for in-store returns, you appear to have buyers remorse yes! Make sure you have successfully subscribed to our newsletter, Gold level Gold... Worn the rental and its not in pristine condition, you must present one if you lost your original.. Product, you must present one if you do not have one value or take an in-store credit.... And whether you bought the item you want to return purchases to this.! Sale or ship date with however Long it takes a Men 's Wearhouse service! Like Vans, Skechers, Naturalizer, and Gold members, and Gold members, are! They complete the return in a few different return policies depending on the receipt purchased online are at the of... To wear their own light brown belt over the phone the alterations were not sure the tuxes were correct so... Tuxes were correct had some kind or problem return items up to 90 day after sale! A store or request an exchange here money for a return without a receipt, or past 30 from! 90-Day period are eligible for in-store credit a Men 's Wearhouse continues to operate as a result of same!
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men's wearhouse return policy without receipt