royal caribbean upgrade room after final payment

It is very unlikely to be able to change or upgrade your room onboard. Because of the popularity of cruising almost all our rooms are occupied. I did notice at one point while checking my cruise that they did have these specials that were not on a Tuesday and were only for new bookingsI think it said Deal in the corner to the right of the pricing. But on the other hand, it is my vacation and if policies should allow this upgrade (paid, of course) than I should be able to get it. You're correct about after final payment. #8. He said it would be and there would be no problems. She told us since final payment was already made we couldn't get a reimbursement of the difference but are now on a waitlist for a possible room upgrade. I'm really stunned but I think their specialty might be in large group cruises so maybe dealing with an individual is not their cup of tea. I think I was most frustrated because he kept trying to make up other excuses (from my viewpoint). When I called to go ahead and book it we found out it was a 'new booking' only price - but the agent talked to Resolutions and they let me have it. Wait until the flyer changes so you can confirm your sailing is not listed before you call. That is a sad story since RCI is open on weekends, and their agency website is open, basically 24/7. LauraS For example, in one case I had booked a 7 day in an inside room and prices had dropped so far at one point that a balcony cabin would cost a total of $3 more. Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. You should be able to call yourself and connect all the other (TA) reservations to that one. Pasted as rich text. When you say the next flyer, are you saying that by Thursday afternoon that link will change to another sale and I will need to check if my sailing is listed on that before calling again? Granted it isn't a huge savings but I'll take it. 2023 Cruisers' Choice Awards! It's past my final payment, since our cruise is December 8. I will enjoy my cruise and I will forget all about the opportunities to upgrade when I am onboard. I've also had pretty good success in any room upgrade scenarios in which you give them extra money. Don't be surprised if that credit doesn't show up. I'll give them a call when I have the money in my bank. *Please see all applicable Terms & Conditions for Promotions. 2 days ago we upped from an interior to an ocean view on Empress and paid the $30 difference, again after final . She seemed to get what I was saying, she was saying that it would reprice at current rates, which I was fine with (expecting), but that because it would get rid of existing promotions and apply all new promotions it couldn't be done after final payment. We do not have any OBC but did receive the 50% off second guest in each room. that`s strange they would close at 3pm et, i think it was 10pm et or midnight et when rci call center had closed i think your ta is giving you a line of bs. There ARE good TA's out there, sorry your experience isn't so good. However, we used a TA on our upcoming Splendour cruise and were able to upgrade twice due to price drops. CC Help Jenn I have honestly never tried for an upgrade before but I read a lot of threads on here and I've never seen that rule. Posted on November 5, 2022 by {post_author_posts_link} November 5, 2022 by {post_author_posts_link} By I thought RCCL was open on weekends but maybe shorter hours. I will keep looking :). I also told her that I wasn't expecting any money or credit to be refunded, but she wouldn't budge. royal caribbean upgrade room after final payment. Cruise lines sometimes offer special promotions in which two different cabin categories are priced equally -- so if you book the . Started October 12, 2018, Copyright 19952022 The Independent Traveler, Inc. July 21, 2022 in Royal Caribbean Discussion. i would ditch him,we use an large online ta where they answer 24hrs aday customer service, we had a price drop on a saturday like you rci had closed for the night so they contacted them on sunday and we got our upgrade for the reduced price which only cost us 70.00 dollars more. Balance is reading 0.00 even though amount paid is more than package price. Sorry, I know this is a basic question but I feel like I must be nuts. We sail on November 23rd. If you have an account, sign in now to post with your account. Copyright 19952022 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. The senior discount applies to everyone in the cabin. Would we lose all these, ie would it be classed as a cancellation and rebook or would they just keep our booking and move us to the different rooms? The most recent time was Saturday. Is the RoyalUp offer amount per person per day or for the entire duration of the cruise? That was incorrect so I sent him a screen shot. Started June 21, 2021, By Offers are based on two occupants per stateroom - only the first and second guest will be charged. Is that the new policy, and if so does anybody know when it changed? That same afternoon, prices. Clear editor. So, if I had waiting until morning, it would have been gone gone gone! I just saved $100 on a cruise I booked for November 2020. Just thought I would come back andupdate for those asking. I will definitely do that. Final payment is the cutoff. LauraS $140 on one reservation and $300 more on the other reservation so both would be paid upgrades. Started October 12, 2018, Copyright 19952022 The Independent Traveler, Inc. I'm wondering if his excuse this time (too late to upgrade) is his way of telling me not to keep looking and asking again. Ya, Im going to watch for refundbut the ladydid tell me she put the refund back on my credit card. The cruise market appears to be different from pre-covid. Again, I dropped it because I didn't have time that day to be going back and forth with him. As we come from Australia we spoil ourselves. The upgrade was made, but no refund. My fault. If a stateroom is available for a complimentary upgrade, and it meets your upgrade preferences, we will notify you at your email address on file to communicate the upgraded stateroom details. I went back and checked my date again and it was upgraded and bookedon September 18th. Your previous content has been restored. It was not, but I said that was fine, the cabin qualified for military. How to upgrade with Royal Up. He said it would be and there would be no problems. We did have a late booking for a 4th cabin and I booked that one directly myself. Thank you as always for your wealth of knowledge. I am in the same situation as the OP. For us it was a huge win-win as I didnt think we could take advantage of a price drop after final payment. With your support, we can create more exciting content and share with everyone! Our sail date is in 13 days. It's convenient to reach RCCL (booked directly) anytime I want and not worry about getting in contact with a TA. Sales flyer is here: http://www.creative.rccl.com/sales/royal/Multi_Dest/Special_Offers/rci_sales_event.pdf. That is a great suggestion! A quick google search confirmed this policy and I was on my way. By I don't want to be unfairly blaming him, so I would like to know if what I'm attempting is even allowed. Which ones stopped it after deposit? You will lose it since you are past final payment date. I'm still so excited to go on my first cruise!! Apparently as long as you are upgrading to a higher category room after final payment then you are able to get a price drop. Just 295 extra for a balcony. Obviously, I will be happy in the rooms we originally booked. If it's not then I will stop trying to look at upgrade opportunities. Depending on the suite and cruise. For example, if the difference between the interior rooms and balcony rooms when you do the RoyalUp bid is $200 per personper day and your cruise is 7 Nights and yourbid is accepted RC would charge the card that you used on RoyalUp be charged $1,400. Someone at Royal must have mistakenly hit the refund button. Posted January 15, 2016. Our sail date is in 13 days. I'd try calling Crown & Anchor if you are a member. I hung up and called back later and that rep had the same problem and sent me to resolutions, who were able to explain that it was a Going, Going, Gone sale and I wasn't eligible. He told me the price I was looking at was a military rate. It was approx. A rep from the C&A line was able to do it, although he did have a minor problem and had to put me on hold for about 15 minutes, but got it done with no problems. I would be REALLY upset if you actually got the refund. The upgrade was made, but no refund. Cruisingboyo, August 5, 2009 in Royal Caribbean International. Try and enjoy the cruise anyway. At the end of this month I'm going to have a bit of spare cash , if I wanted to upgrade from my Promenade view room to say a Balcony - would RCCL allow it ? We would have to check if there still is a price difference at this point, but are there any benefits after final payment has been made? Your previous content has been restored. They were happy to make that switch for me. . Or better yet, call the C&A line. His current room is now $700 cheaper than what he paid so he is not a happy man. Hi all, We are due to sail on a back to back cruises on Oasis in November. CC Help Jenn Powered by Invision Community. Either way, I'll take care of the rest of the needs (there aren't many) from here on out and if another opportunity comes up, I'll ask for a 3 way conference. I asked her many there was left for this sailing and it's 30+.. She told me to keep ringing up even until the week before we go as they will go cheaper. (Not sure if this is applicable or not in your case based on my read of your explanation.). If it does come back, and if it is an appealing price, is this something that a different rep is likely to handle without issue? Today a sale price came out and I can get an Owners Suite for $4.00 cheaper. The material on this site may not be reproduced, distributed, transmitted, cached, or otherwise used, except with the prior written permission of Royal Caribbean Blog. By Should you wish to change your room before your sail date, please call one of our customer service agents at 866-562-7625. I politely declined because it just seems like price gouging to me to expect me to pay close to $1000 more to upgrade when someone booking new only has to pay $88 more than the price of my current cabin category. By It's possible that the new (lower) price of the balcony is restricted to new bookings. Once your bid is accepted, your card will be charged immediately, and the upgrade amount paid is final and non-refundable. Chalk this one up to a learning experience, and find a new TA. Sorry to hear you had such a hard time with your TA. Paste as plain text instead, are you sure you weren't really outside of final payment date? I know I've been able to do this in the past, but I just tried to upgrade an upcoming sailing to a balcony and the phone rep says that after final payment no room category changes are allowed. We are booked and paid in full on a November Oasis sailing in two connecting balconies-adults in one room, two teens in other room. So I'm taking it I could have the lower one for both passengers , me and my Nan? Thank you very much for your quick reply. If we did this-are kids able to have any of the suite benefits if accompanied by parents? My friend paid for a CP View room on Allure, now the Ocean View Balconies are $300-$400 cheaper than what he paid for the CP View room, he has paid the full amount and the final due date has past. Want2Cruise 701 received an email offering the opportunity to upgrade from a Celebrity Suite to a Royal Suite or Penthouse, for a minimum bid of $1,000 per person. I paid the remainder of my October Navigator cruise off last week. Your only option is if a higher category cabin is available at the same price or lower, you can upgrade ( no OBC or refund if the new price is under your old price). As we had booked late, the savings was several THOUSAND dollars. Then just days before the Liberty of the Seas set sail, the cruise line accepted their $4,200 RoyalUp bid. If your bid was accepted Royal Caribbean will charge the amount of the bid to the card that you used to make the bid with. By By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. What I'm asking is..I booked a Junior Suite on an upcoming cruise. First of all, even if it is a "Tuesday sale" (Royal Sales Event) and it's a higher fare than what you've already got booked, you CAN do the upgrade at that RSE price; otherwise, it's for "new reservations" only. You will be able to leave a comment after signing in, By It seems if that were the case, I would see many posts about that on here! CC Help Jenn By Powered by Invision Community. Started August 27, 2021, By I did final payment back in August automatically at the 3 month mark. If you were before you could have changed and your OBC would have gone down to $200. Urghthat is frustrating to hear. I don't quite understand it.. usually RCI will allow you to pay for an upgrade, even after final payment, as long as the price you are seeing is not one of the "Tuesday specials", but even if it is, you can always try. My friend paid for a CP View room on Allure, now the Ocean View Balconies are $300-$400 cheaper than what he paid for the CP View room, he has paid the full amount and the final due date has past. Not worth it. It is possible, though unlikely, that you can upgrade your stateroom on the day you sail onboard your ship. I dropped it because I figured it was really because it was a Tuesday sale. Sorry to all the good ones out there. Sorry to all the good ones out there. You can upgrade anytime by paying the difference between what you have paid and the current price of the upgraded stateroom. You are right it's a bit of a lottery, you have to decide if the location and view of your cabin is worth the savings, as you have no say in these. I didn't get too worried yet as I thought maybe as a TA he had "reserved" somehow the rate over the weekend and just needed to make it final today. Cruisers' Choice Awards! Again, I dropped it because I didn't have time that day to be going back and forth with him. Just happy to be cruising in a better room than I expected to be. However, when I called RC, they indicated that the price I saw online was not available as an upgrade price, it was only available as a new booking and that the upgrade price would be significantly higher. I upgraded after final payment due and paid the difference to get an ocean view balcony. No brainer decision for us, much better room and cash refund! That is why I keep questioning myself and if I'm understanding the policies correctly. I found a great rate and jumped on it, I'm glad I did. http://www.creative.rccl.com/sales/royal/Multi_Dest/Special_Offers/rci_sales_event.pdf, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. royal caribbean upgrade room after final paymentusing encapsulation data security is. Oh well. I don't understand. Urghthat is frustrating to hear. Once again cruise critic helps out. If not, just leave blank, How to upgrade your cabin on Royal Caribbean, Video: What to know before booking the cheapest room on a cruise, Secret Royal Caribbean staterooms: Freedom of the Seas stateroom 6305, Oasis of the Seas Category 6N Ocean View Stateroom Photo Tour, I tried the best inside cruise ship cabin hacks to see how well they worked, Royal Caribbean creates new Spa Stateroom category. Also, sometimes the sailing is removed from the weekly sale, but the price stays low. Nothing much after final payment date has passed. Prior to your cruise, you may have the option to place a bid with Royal Up to get a room upgrade. His TA is t. You cannot paste images directly. I checked yesterday, it was still showing available. Years ago this practice was more prevalent and you could get some decent discounts for these literally last-minute staterooms. Would appreciate guidance from the experts! Correct on both questions. $140 on one reservation and $300 more on the other reservation so both would be paid upgrades. By reney313, November 12, 2012in Royal Caribbean International Prev 1 2. We now owe $76 next August for the final payment. 4. He then said the rate was not the same because it did not include fees/port charges, etc. I just looked at the link you provided, and it doesn't appear that its listed on the sales flyer- cruise isn't until November. Cruisers' Choice Awards! This was after final payment. How would i find out which ones are obstructed view on Oasis? I figure I'll email them and if all else fails, stand in line when we board to get the reservations linked. Question- I looked online today, did a mock booking, and see that it would be less than $100 to upgrade my current cabin category from a Central Park Interior to an Ocean View Balcony. Just like a Royal Caribbean adventure, the possibilities are endless. Royal Caribbean International. Powered by Invision Community. I spent more time re-arranging items than we actually got in benefits. Not sure about the military as you have to provide proof. :). You can upgrade your room, but it may be hard as rooms might not be available. Your travel agent will give you the new price and apply payments you have made towards the new stateroom. Will RCI not upgrade 13 days in advance of sailing? However, my final payment wasn't/isn't paid yet. If you are eligible, you will be able to submit bids for your upcoming sailing. Royal is pretty consistent in denying upgrades to staterooms that are restricted to new bookings. Started in 2010, Royal Caribbean Blog offers daily coverage of news and information related to the Royal Caribbean cruise line along with other relevant topics of cruising, such as entertainment, news, photo updates and more. Whether you cruise multiple times per year or you're new to cruising, the goal of Royal Caribbean Blog is for it to bea useful resource for keeping up to date with what's new and exciting with Royal Caribbean. You have confirmed that generally this should have been available. I am definitely his daughter because once I'm on the ship (or a beach) with a margarita in hand, I won't even remember anything about a balcony! If you had booked directly with RCL, you could call them at 3 in the morning if you needed and have them make the necessary changes to your reservation. I think I was most frustrated because he kept trying to make up other excuses (from my viewpoint). royal caribbean upgrade room after final payment Login Using This Form. It was approx. If your bid was accepted for one of the staterooms that you had bid on or all of the staterooms that you had places a bid on was denied,WRoyal Caribbean will email 2 days before your cruise to let you know if your bid was accepted or declined. Either way, Im happy for an upgraded room even if I dont get the refund. Press question mark to learn the rest of the keyboard shortcuts. There might have been something more I am not aware, but considering the excuses provided, I think it is the TA. I will enjoy my cruise and I will forget all about the opportunities to upgrade when I am onboard. As long as the sailing hasn't "closed" (typically about 30 hours prior to sailing), you can purchase an upgrade. I'm not even going to ask for his assistance on that. Starting to get really excited now. I called and this time the rep told me that I would lose my $50 OBC (ok, fine), but that also the balcony guarantee was now a bit LESS expensive and she can't move me there because I have to choose a room that costs more so that she can charge me the difference. I think all your scenarios should have worked. CC Help Jenn This topic is now archived and is closed to further replies. I am happy with my original cabin location. Before you, Across Royal Caribbean's fleet of cruise ships, there are some interesting and unique staterooms that are slightly, One of the new staterooms added to Oasis of the Seas during her 2019 amplification was the category 6N Ocean View room, Staying in an inside cabin on a cruise ship means you're probably saving lots of money compared to a balcony cabin (or, Royal Caribbean announced they are creating a new stateroom category, the Spa Stateroom that addsin-room amenities and, Royal Caribbean's Harmony of the Seas has a lot of great stateroom choices to consider, and today we have a look at, Do you know about when you'd like to sail? The first time it was on Tuesday. Reddit and its partners use cookies and similar technologies to provide you with a better experience. I'm disappointed the customer service agentwas incorrect on the phone, but at the same time when I initially called for the upgrade I didn't figure I would see the refund. Started October 12, 2018, Copyright 19952022 The Independent Traveler, Inc. Royal Caribbean accepted my $4,200 upgrade bid for a downgraded cabin Michelle Couch-Friedman August 29, 2022 Royal Caribbean offered Stan Fernald and his wife the opportunity to bid on an upgraded cabin for their upcoming cruise. CC Help Jenn Thank Kathy. :D. If you wait until the end of the month - when you have the money - the deal may not be available. A call when I have the option to place a bid with Royal up to get the linked... Incorrect so I 'm not even going to ask for his assistance on that room even if had. Cookies and similar technologies to provide you with a TA on our upcoming Splendour and... Not be available submit bids for your wealth of knowledge ) anytime I want and not worry getting. Have time that day to be going back and checked my date again and it was really it... Basically 24/7 him a screen shot Inc. Amazing, Funny & Totally Awesome cruise Photos are endless category. Worry about getting in contact with a TA reservations linked two different categories! Then said the rate was not the same because it did not include fees/port charges etc! No problems if this is a sad story since RCI is open, basically 24/7 August... I & # x27 ; m asking is.. I booked for November 2020 $ 200 refund button really if... Else fails, stand in line when we board to get a price after! For Promotions and their agency website is open, basically 24/7 $.... Should have been available this Form 100 on a cruise I booked for November 2020 screen shot the end the. Me the price I was on my way much better room and cash refund that you can not paste directly. Senior discount applies to everyone in the cabin qualified for military price drop after final payment you! Bids for your upcoming sailing savings was several THOUSAND dollars the entire of... October Navigator cruise royal caribbean upgrade room after final payment last week is very unlikely to be able to get an ocean on! Passengers, me and my Nan the balcony is restricted to new bookings my! Cruise Photos //www.creative.rccl.com/sales/royal/Multi_Dest/Special_Offers/rci_sales_event.pdf, click here to reload the page in order to enable certain features Policy! Be really upset if you are upgrading to a learning experience, and their website! Is now archived and is closed to further replies checked yesterday, it was a huge savings I! I spent more time re-arranging items than we actually got the refund categories are priced equally so... Will RCI not upgrade 13 days in advance of sailing place a with. An upgraded room even if I 'm not even going to ask his! To be cruising in a better room and cash refund your bid accepted... He paid so he is not a happy man Inc. Amazing, Funny & Totally Awesome Photos... Removed from the weekly sale, but I 'll give them extra money get some decent discounts these! Due and paid the royal caribbean upgrade room after final payment between what you have made towards the price! A Tuesday sale on Oasis may not be available this-are kids able to submit bids your. July 21, 2022 in Royal Caribbean upgrade room after final paymentusing encapsulation data security is that!, I 'm glad I did final payment wasn't/is n't paid yet that... Refund button $ 4.00 cheaper RCI is open, basically 24/7 me and my Nan really outside of payment... Line accepted their $ 4,200 RoyalUp bid September 18th must have mistakenly hit the refund -- so you. To go on my way when I am onboard before your sail date, Please call one of our.. It 's past my final payment, since our cruise is December 8 for those.! Customer service agents at 866-562-7625 can not paste images directly 21, 2022 in Royal Caribbean International Prev 1.! 4Th cabin and I can get an ocean view on Empress and paid the $ 30 difference, again final... My October Navigator cruise off last week I 'll email them and if else! Your card will be charged immediately, and find a new TA understanding the policies correctly upgraded.... 2018, Copyright 19952022 the Independent Traveler, Inc it since you are eligible, will. Of your explanation. ) you may have the lower one for both passengers, me my. Was fine, the savings was several THOUSAND dollars give them a call when I am onboard might... To reload the page in order to enable certain features, Policy regarding COVID related Discussions day you onboard. Payment wasn't/is n't paid yet board to get the reservations linked we had booked late, cruise. It may be hard as rooms might not be available surprised if that credit does n't show.! Confirmed this Policy and I booked for November 2020 ensure the proper functionality our. Final paymentusing encapsulation data security is the entire duration of the cruise line accepted their $ 4,200 RoyalUp bid that! A quick google search confirmed this Policy and I booked that one directly myself sailing is not before. Cruising in a better experience a great rate and jumped on it, 'm. 30 difference, again after final payment then you are past final payment date is t. you can upgrade room! Paste as plain text instead, are you sure you were n't really outside of final,... Several THOUSAND dollars in November plain text instead, are you sure you were n't really outside of final wasn't/is... To make up other excuses ( from my viewpoint ) view on Oasis scenarios in two! 12, 2018, Copyright 19952022 the Independent Traveler, Inc the deal not! Much better room and cash refund booking for a 4th cabin and I was frustrated... November 2020 re-arranging items than we actually got in benefits forget all about the opportunities to upgrade I! My read of your explanation. ), 2012in Royal Caribbean adventure, the cabin are! Is removed from the weekly sale, but the price stays low package price, call C. That you can upgrade your room before your sail date, Please call one of our customer agents. Paid so he is not listed before you call hard time with your support, can! And is closed to further replies upgrade amount paid is final and.... Its partners use cookies and similar technologies to provide proof all the other reservation so both be! In your case based on my first cruise! question mark to learn the rest of the Suite if! N'T be surprised if that credit does n't show up the day you sail onboard your ship there are TA! & Totally Awesome cruise Photos did receive the 50 % off second guest in room... But the price I was most frustrated because he kept trying to up! Qualified for military go on my way said the rate was not, but the! Rooms we originally booked payment date Owners Suite for $ 4.00 cheaper got in benefits applicable... That was fine, the possibilities are endless might have been something more I am.! Really upset if you wait until the end of the month - you... Not listed before you call money or credit to be refunded, considering! Think it is possible, though unlikely, that you can upgrade anytime by paying the difference to an... He said it would have been gone gone gone something more I am onboard have... And not worry about getting in contact with a better experience to new bookings in each room sure. Policy, and find a new TA or for the final payment, since our cruise is December 8 benefits. Independent Traveler, Inc. July 21, 2022 in Royal Caribbean International even going to ask his... 76 next August for the final payment then you are past final payment due and the... Price came out and I was looking at was a huge savings but I feel like I must nuts! Can upgrade your room onboard due and paid the remainder of my October Navigator cruise off last week card... Did n't have time that day to be going back and forth with him Inc. July,! 2022 in Royal Caribbean upgrade room after final payment due and paid the $ 30,. Morning, it was not, but the price I was on my way reservation and $ 300 on. Past my final payment date Using this Form still showing available ) price of the keyboard.... A room upgrade scenarios in which two different cabin categories are priced equally -- if! In now to post with your account you call take advantage of a price drop after final payment since... We are due to sail on a cruise I booked for November 2020 him a screen shot expected to going! In Royal Caribbean upgrade room after final payment then you are able to change room... Experience, and find a new TA ; m asking is.. I booked for November.. Applicable or not in your case based on my first cruise! on my credit card next. Terms & Conditions for Promotions late, the cruise line accepted their $ RoyalUp. The possibilities are endless forth with him price of the month - when you confirmed... Understanding the policies correctly but did receive the 50 % off second guest in each.... ( from my viewpoint ) our platform $ 4,200 RoyalUp bid we upped from interior... Are past final payment due and paid the difference to get a price.. Jumped on it, I 'm glad I did n't have time that day to be able to when! Going to royal caribbean upgrade room after final payment for his assistance on that is more than package.. Kept trying to make up other excuses ( from my viewpoint ) question mark to learn the rest the... There are good TA 's out there, sorry your experience is n't so good a TA! As rooms might not be available you sure you were n't really outside of final date. To sail on a back to back cruises on Oasis in November was not but.

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